How do I book a service? – Smeg Australia

How do I book a Smeg service?

If you need to book a service for your Smeg appliance, the process is simple. Smeg has authorised service partners across Australia who can assist with repairs, maintenance, and troubleshooting.

Step 1: Identify your location

Find your state or territory below to ensure you're contacting the correct authorised service provider.

Step 2: Contact your local service team

Reach out via phone or email. Their in-house teams can help diagnose your issue and arrange a technician visit if needed.

New South Wales (NSW)

Smeg Australia
📞 02 8667 4833
✉️ info@smeg.com.au

Victoria (VIC)

Alantin Appliances
📞 03 9336 6100
✉️ servicev@alantin.com.au

Queensland (QLD)

Wood Enterprises
📞 07 3266 0444
✉️ service@woodent.com.au

Australian Capital Territory (ACT)

DBS Appliance Service
📞 02 6297 2262
✉️ service@dbsappliancesservice.com.au

South Australia (SA)

Prestige Appliances
📞 08 8352 2022
✉️ service@prestigerepairs.com.au

Western Australia (WA)

Metropolitan Appliances
📞 08 9330 1724
✉️ service@maswa.com.au

Tasmania (TAS)

Alderson Agencies
📞 03 6334 8166
✉️ sales@aldersonagencies.com

Northern Territory (NT)

Electrical Services – K&J Burns Electrical
📞 08 8947 1920
✉️ admin@kjburns.com.au

Gas Services – K&J Burns Electrical
📞 08 8941 3565
✉️ admin@darwingasman.com.au

What happens next?

Once you contact your local service provider:

A support team member will help troubleshoot your issue
If required, they will schedule a technician visit
A qualified Smeg technician will service your appliance

Smeg technicians are trained to work across the full range of appliances, including ovens, cooktops, rangehoods, refrigerators, and dishwashers.

Tips for a faster booking

When contacting support, have the following ready:

Appliance model number
Description of the issue
Your address and availability

This helps the team organise your service call more efficiently.